Shipping Policy

Last Updated: 2023-11-21

Thank you for choosing A NEEDLE PULLING THREAD Magazine! We are dedicated to delivering quality content to our valued readers promptly. Please review the following shipping policy to understand how we process and fulfill magazine orders.

Order Processing Time:

All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after receiving payment confirmation.

Subscription Delivery:

Subscribers can expect their first issue to arrive within 4-6 weeks from the date of subscription confirmation.
Subsequent issues will be delivered on a quarterly basis.
International subscribers may experience longer delivery times due to customs and local postal services.
We ship printed magazines to the following countries: Canada, United States, United Kingdom, Ireland, Australia, New Zealand, and South Africa.

Single Issue and Back Issue Orders:

Single and back issue orders are typically shipped within 1-2 business days of purchase.
Delivery times for single and back issues will typically be 5-15 business days based on the destination and the shipping method selected during checkout.

Shipping Rates:.

Shipping rates are calculated based on the delivery country and the number of issues ordered:

CANADA
Subscriptions: included
1 issue: CA$7.00
2 issues: CA$12.00
3 issues: CA$15.00
4 issues: CA$17.00
5 or more issues: CA$11.00 plus CA$1.50 per issue

USA
Subscriptions: included
1 issue: US$12.00
2 issues: US$15.00
3 issues: US$18.00
4 issues: US$20.00
5 or more issues: US$14.00 plus US$1.50 per issue

INTERNATIONAL AIR (10-12 days)
Subscriptions: $100.00
1 issue: US$25.00
2 issues: US$25.00
3 issues: US$25.00
4 or more issues: US$20.00 plus US$5 per issue

INTERNATIONAL SURFACE (6-8 weeks)
Subscriptions: $60.00
1 issue: US$20.00
2 issues: US$20.00
3 issues: US$20.00
4 or more issues: US$10.00 plus US$5 per issue

Shipping Partners:

We partner with reputable shipping carriers to ensure reliable and timely delivery.

Digital Issues and Subscriptions:

For digital issues and subscriptions, buyers will receive an email with access instructions within 24-48 hours after purchase confirmation.
Digital issues are accessible through our online platform or designated mobile app.

PDF Pattern Downloads:

PDF Patterns will be available to download via links in the purchase receipt immediately after order completion. The links will remain active for 7 days. To download the PDF Patterns beyond the 7-day period please contact customer service at [email protected] or call 1-866-969-2678..

Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information.
A NEEDLE PULLING THREAD Magazine is not responsible for delayed or undelivered issues due to incorrect addresses provided by customers.

Shipping Delays:

While we strive to meet our delivery estimates, unforeseen circumstances such as weather, postal service disruptions, or other external factors may cause delays.

Contact Information:

For inquiries related to shipping or to report any issues with your order, please contact our customer support team at [email protected] or call 1-866-969-2678.

Returns and Refunds:

Please refer to our Returns and Refunds Policy for information on returning damaged or defective items.

A NEEDLE PULLING THREAD Magazine reserves the right to update this shipping policy as needed. Customers are encouraged to review this policy regularly for any changes.

Thank you for choosing A NEEDLE PULLING THREAD Magazine!

Mailing Address for Subscriber Services

CANADA and INTERNATIONAL:

A Needle Pulling Thread
Subscriber Services
1025 Rouge Valley Dr
Pickering ON L1V 4N8
Canada

USA:

A Needle Pulling Thread
Subscriber Services
PO Box 197
Niagara Falls, NY 14304-0197
USA